Andrew Day

Salt & Filters, Training Service Engineer

Hi, I’m Andy, and I joined Hydroworks in late 2024.

With a background in builders’ merchants, I saw this role as an opportunity to bring my experience and skill set into a business that truly values customer service and teamwork. From the moment I read about Hydroworks and its team, I felt it would be a great fit for me.

Initially, my role focused on salt deliveries and filter changes, but in a short time, Laurence has expanded my responsibilities significantly. I now work closely with him and the entire team, contributing to different aspects of the business and growing my expertise every day.

From Laurence:

I was absolutely delighted to welcome Andy to the team.

Having someone with his level of life experience has been a real asset to the business. From the outset, I noticed his calm, steady approach, which is invaluable in both customer-facing and team-support roles.

Since joining us, Andy has taken on a range of responsibilities. He has trained in the office, providing vital support to Mitch, and has also stepped into a mentoring role for our installation engineer, Ash.

Andy has a natural problem-solving ability, which makes him an ideal fit for service work. His role is now evolving to include a significant focus on servicing water softeners, and he and I will be working closely together to develop his skills in this area. I’m really looking forward to seeing his growth and the impact he will continue to have at Hydroworks.