First-class experience

Although nothing in life is perfect the whole experience of getting our water softener installed by ER Longley came very close to it. The initial visit from Laurence was helpful and informative and he gave us a lot of advice and guidance as to the best way for the softener to be installed. The price quoted was very competitive. The fitter, Gavin, came for a visit a few days before installation to assess the area where the softener was being installed and make sure that he was fully aware of all the issues regarding its installation. Gavin did a great job with the installation, fitting everything very carefully and ensuring that the pipework was neat and tidy and kept to a minimum. Laurence kept in touch regularly to make sure all was going well. They asked for no money until the installation was complete. Finally, the other member of the team that we had dealings with, Fiona from the office, was very friendly helpful and efficient. I recommend Laurence and his team very strongly