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Reliable Local Independent Highly Experienced

I felt included throughout the process

First used Hydroworks in 2019 to fit a water softener in our home. Were really impressed with the quality of their work so didn't hesitate when we moved to contact Laurence and the team again to get a new softener fitted (as we had sold the previous softener with the house).

Again the whole team were amazing - treating us as valued loyal customers and have delivered us with not only a softener but with the Quooker tap all in a very tight single cupboard. I felt included throughout the process and the fitter Jay went above and beyond to ensure that everything fitted and worked as we wanted.

When one of the supplied parts for the Quooker tap was faulty, the entire team, and especially Mitch in the office, took ownership of getting it resolved as quickly as possible, leasing directly with the suppliers to urgently get it fixed within the week.

I would have no hesitation at all to recommend Hydroworks to anyone. Brilliant service throughout.

Mark Sheppard, Ebbsfleet Valley, Swanscombe - July 2023