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Christmas delivery: Orders placed before the 3rd January will be delivered as soon as possible after the start of the new year. We will aim to deliver within a maximum of 10 working days after the 3rd of January.
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Delivery

Hydroworks Softener Salt delivery area

We deliver Water Softener Salt, and Washing Powder* FREE within our day-to-day operating areas of Kent, Sussex, East Surrey and SE London. The following delivery postcode areas apply.

Free delivery area for water softener salt and washing powder.
  • All BN postcodes, including; Brighton, Hove, Lewes, Eastbourne, Ditchling, Eastbourne, Seaford, Worthing, Henfield, Steyning and Hailsham.
  • Bromley: BR
  • Croydon: CR0, 2, 3, 5, 6, 7, 8
  • All CT postcodes, including; Canterbury, Whitstable, Herne Bay, Birchington, Westgate-on-sea, Margate, Broadstairs, Ramsgate, Dover, Folkstone, Aylesham, Sturry, Ash, Sandwich and Hythe.
  • All DA postcodes, including; Dartford, Longfield, Bexley, Bexleyheath, Erith and Greenhithe.
  • Kingston upon Thames: KT20 5, KT20 6, KT20 7
  • Rochester: ME
  • All RH postcodes, including; Dorking, Crawley, Horley, Horsham, Haywards Heath, Burgess Hill, Cuckfield, Reigate and Redhill.
  • Sutton: SM7 1, SM7 2, SM7 3
  • South East London: SE2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28
  • All TN postcodes, including; Sevenoaks, Tunbridge Wells, Wadhurst, Crowborough, Hartfield, Edenbridge, Tonbridge, Ashford, Hastings, Battle, Bexhill, Staplehurst and Tenterden.

Our service includes FREE delivery to your home, where we will put your salt neatly away in your preferred location.

On request, we will refill your water softener for you and check the softener's performance to ensure it produces beautifully softened water.

Please allow up to 10 working days from the date of your order for delivery.

Need it sooner? Call us for urgent delivery on 0800 999 4117.

Delivery is Monday to Friday (excluding bank holidays) 9.00 am–5.00 pm.

We will phone or email you the working day before to confirm when that will be.

We will also phone you on the delivery day itself to confirm a more accurate arrival time.

Please note:

  • We do not deliver salt and washing powder outside these postcode areas.
  • While we will deliver salt or service your softener within the London congestion zone, the congestion charge will apply.
* Minimum order of 3 boxes of washing powder if ordered without salt.

UK delivery

All other items are available for mainland UK delivery.

Water Hardness Test Tablets – free postage.

Installation Kits and all kitchen taps – courier charges will apply. We will inform you accordingly once we receive your order.

Please allow up to 3 working days for your delivery.

Do you live in an Apartment block?

If you live in an apartment block, we will need to confirm acceptance of your order separately once we have had a chance to establish the feasibility of delivery. This includes the ability to park at the entrance without incurring parking charges or fines and the ability to deliver the salt quickly and easily to your apartment. We may need to leave your salt downstairs in the lobby; if this happens, we will be sure to let you know. Increasingly, apartment blocks are becoming difficult to access, and we are incurring charges for being on-site too long. If we cannot deliver your salt to you for any reason, we will let you know and refund your order fully.