🚚 Salt Delivery Information
Where We Deliver
We offer FREE salt delivery within our regular day-to-day operating areas — covering all of Kent and South East London, and almost all of Sussex and Surrey.
We’ll not only bring the salt right to your door — we’ll even put it away for you neatly in your preferred location. And if you’d like, we’ll happily refill your softener and carry out a FREE health check to make sure it’s producing beautifully softened water 💧.
Our team do have salt trolleys, so for larger loads, we should be able to deliver easily. However, if you live in an area with access restrictions, please do work with our team member as much as possible to make it possible for us to deliver your salt. This might mean having to help with getting the salt to your home from the van, or arranging suitable parking which won't incur charges or longer distances. We will, however, always do our very best.
📍 Postcodes We Cover To
We currently deliver to the following postcode areas:
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BN – Brighton, Hove, Lewes, Eastbourne, Worthing, Seaford, Steyning, Hailsham & surrounds
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BR – Bromley
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CR – Croydon (CR0, CR2, CR3, CR5, CR6, CR7, CR8)
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CT – Canterbury, Whitstable, Margate, Ramsgate, Dover, Folkestone & nearby towns
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DA – Dartford, Longfield, Bexley, Bexleyheath, Erith, Greenhithe
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KT – KT1 through to KT49
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ME – Rochester and surrounding ME postcodes
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RH – Reigate, Redhill, Horsham, Haywards Heath, Crawley, Dorking, Burgess Hill
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SM – SM1 through to SM7
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SE London – SE1 through to SE28
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TN – Sevenoaks, Tunbridge Wells, Ashford, Hastings, Tonbridge, Tenterden & surrounds
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⏱️ How long will my order take to be delivered?
Day-to-Day Working area:
Most orders will be delivered within 10 working days from the date of your order.
Less Frequently visited areas:
Some less frequently visited postcodes may take up to 20 working days — please see the full list:
BN20, BN21, BN22, BN23, BN24, BN25, BN26, BN27, ME3-0, ME3-7, ME3-8, ME3-9, TN21-0, TN21-8, TN21-9, TN28-8, TN29-0, TN29-9, TN31-6, TN31-7, TN32-5, TN33-0, TN33-9, TN34-1, TN34-2, TN34-3, TN35-4, TN35-5, TN36-4, TN37-6, TN37-7, TN38-0, TN38-8, TN38-9, TN39-3, TN39-4, TN39-5, TN40-1, TN40-2
Need it sooner? We'll do our very best for you! Call us for urgent delivery on 0800 999 4117.
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🗓️ Delivery Days & Communication
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We deliver Monday to Friday, 9am – 5pm (excluding bank holidays).
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You’ll get a call or email the working day before your delivery.
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On the delivery day itself, our team will phone you with a more accurate ETA.
- If you are not at home and you need your order to be left, please let us know where you would like that to be. Once the order is delivered, we take no responsibility for it should the order go missing or be damaged.
We want your experience to be smooth and stress-free every time.
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🏢 Living in an Apartment?
Some apartment blocks are challenging for salt deliveries — they have multiple floors, fire doors, no parking, or tight time limits that risk parking fines, which our driver then has to pay out of his own pocket. We must ensure this does not happen.
So before we confirm your order, we’ll do our best to assess whether your building is accessible. If needed, we may need to leave your salt in the lobby or entrance area but we will always do our best to notify you in advance when the salt delivery driver arrives.
If our driver determines that he cannot deliver to you due to access restrictions, he will offer you the option to collect your salt from the side of the road while he waits, or provide a full refund.
Parking Tickets: Some apartment blocks are extremely strict with deliveries, and so if we get a parking fine when delivering, we regret that we will need to remove your property from our future delivery list.
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⚠️ Please Note:
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We only deliver salt to the postcode areas listed above.
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We do deliver to addresses inside the London Congestion Zone — but we’ll need to add the congestion charge to your order.
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📦 UK-Wide Delivery for Other Items
If you’re ordering something other than salt, we offer delivery across mainland UK via a main delivery partner.
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Water Hardness Test Tablets – FREE delivery.
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Installation Kits & Kitchen Taps – Courier charges apply (we’ll confirm these when we receive your order).
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Delivery typically takes up to 3 working days.
📮 Questions?
We’re a friendly team, always happy to help — just reach out:
📧 hello@hydroworks.co.uk
📞 0800 999 4117