View Our COVID-19 Update - 20/05/20

We continue to strive hard to protect our customers, and have strict procedures in place to ensure your safety.

In most circumstances, we are now able to carry out home visits for the purpose of servicing equipment, replacing filters, and delivering salt. We can also now visit your home to help you choose the right softener for your needs (a sales visit), and safely carry out installations as well.

The only exceptions are if someone is either shielding, self-isolating or has symptoms of Coronavirus within your home.

If you would like your salt delivered to you, when we arrive at your home we will place the salt outside the front of your home in the preferred location.

We can also now carry out free of charge health checks on your water softener once more.

If you should happen to have any questions, please do not hesitate to call or email me on

My very best
Laurence Willis
Managing Director


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Our highly trained team will take the time to understand what you want to accomplish, then give you the best advice accordingly.

Reliable        Local        Independent        Highly experienced

What happens when you fill in the form?

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We aren't going to spam you with emails or call you a thousand times. After you fill out the form, either Daniel or myself, Laurence, will reach out to you within the next business day.

Our first objective will be to answer any questions you may have, and to understand your needs.  We believe in being entirely transparent and will always do the right thing for the customer.

If you're happy for us to do so, either myself, Laurence or my engineer Gavin will come and see to ascertain exactly what needs to be done, and to give you our very best advice based on over 20-years of extensive knowledge within the industry.

If we are providing you with a quotation for work done, we will send this to you by email typically, explaining in plain English what needs to be done, how we propose to go about it, and why we have made the recommendations we have.

You are always under no obligation, and our visit is a matter of courtesy and won't cost you anything.

To go ahead, just fill out this form to get the process started and we'll be in touch within the next business day.

My very best,

Laurence Willis


Sussex Local Number

01444 891 004

Kent Local Number

01795 342 182

Our Kent Showroom

Unit 3, North Street Business Centre, Sheldwich, Faversham, Kent, ME13 0LN

Our Sussex Office & Workshop

4 Views Path Beech Hill, Haywards Heath, RH16 3SF

Visit our Kent Showroom