We continue to strive hard to protect our customers, and have strict procedures in place to ensure your safety.

In most circumstances, we are now able to carry out home visits for the purpose of servicing equipment, replacing filters, and delivering salt. We can also now visit your home to help you choose the right softener for your needs (a sales visit), and safely carry out installations as well.

The only exceptions are if someone is either shielding, self-isolating or has symptoms of Coronavirus within your home.

If you would like your salt delivered to you, when we arrive at your home we will place the salt outside the front of your home in the preferred location.

We can also now carry out free of charge health checks on your water softener once more.

If you should happen to have any questions, please do not hesitate to call or email me on hello@hydroworks.co.uk

My very best
Laurence Willis
Managing Director

COVERING KENT, SUSSEX, EAST SURREY & SOUTH EAST LONDON

Shop Online

Order your salt and softened water washing powder quickly and easily

Book your FREE water softener health check

£ 0.00

The purpose of this FREE health check would be to test the quality of the water softness, and also the water hardness levels, and we're happy to do this with a salt delivery, or separately on its own - both at no cost to you Additionally, as older fittings can become worn and sometimes even brittle with age, we would also check the installation pipework itself to ensure that there are no obvious signs of leaks or damage occurring to your property. Furthermore, in recent years we have noted that the water authorities have gradually been increasing water pressures across our region, which we’ve noted can cause havoc to older installations, and sometimes even putting homes at risk of flooding, so we will check your water pressure to ensure that you are fully protected. Our FREE OF CHARGE health check is aimed at giving you peace of mind that your softener is operating correctly, and still producing the highest quality of softened water & drinking water you will have come to expect from Hydroworks ER Longley. If it is necessary to make any recommendations, we will provide you with a full list of options.

Return and refund policy

Our service includes free delivery to your home where we will put your salt neatly away in your preferred location. We will refill your water softener for you, and check the performance of the softener to ensure it is producing beautifully softened water. FREE DELIVERY WITHIN OUR DAY-TO-DAY OPERATING AREAS WITHIN KENT AND SUSSEX.

Please Note

If your softener has already broken down, then unless you would prefer best advice only, please book a service instead of a free health check. You can do that on our Service and Repair of Softeners page of our website.

Book my free check