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Read Our COVID-19 Update – May 2020

As of the 1st May 2021, our team are Lateral Flow testing for the symptoms of COVID twice a week, in order to keep our staff, customers and families safe.

Our team continues to follow all strict social distancing guidelines, including sanitising and now the wearing of masks in customer homes where customers are present and this is appropriate.

If we are working within your home, such as changing a filter or servicing a softener, or installing a new softener, we would ask that the area we are working be well ventilated.

The company policy is that we will sanitise our hands on arrival at your home, and on departure too. If we touch surfaces within your home, we will inform you which surfaces we have touched, and we will sanitise those surfaces too with a light bleach solution before we leave.

Our salt was manufactured and stored on pallets more than 30 days ago, and will only have been touched by the member of our team who delivers it, and their hands will be sanitised. We will deliver your salt to your home, and if safe to do so, will leave it in your desired location. If you would prefer your salt to be left outside your home, then we will ascertain beforehand where your preferred safe point is.

Lastly, we will confirm with you that no one in your home is experiencing symptoms or self isolating when booking the appointment to come and see you, plus when confirming the appointment the day before, Daniel will also confirm that no one in your home is self isolating or experiencing symptoms at that time too.

As a final precaution, when we are on our way to your home, the individual coming (Laurence, Alex, Paul or Pete) will also call you to confirm that not only are we experiencing no symptoms, but to ascertain that no circumstances in your own home has changed either.

We remain committed to the safety of our clients, and together we will get through this safely.

Any questions, please call Laurence on 07976 036101 or email the team on

How quickly will a softener pay for itself?

A water softener is the only domestic appliance that will pay for itself.

The savings you can make are really quite substantial and not only will your water softener pay for itself within 3 years typically, but it will keep on saving you money, year after year after year. If you choose your softener well, your softener should last you 20–25 years.

Our job at Hydroworks is to give you our very best advice, to help you choose the right softener for you, your budget and your home. From the several dozens available on the market that all look the same, promise to do the same, but most will just let you down. But, if you get it right, have a look below at the type of savings you can make.

Savings can add up

Firstly, look at how the cost savings can add up.

Save money with your washing machine

The following photo compares washing powder consumption in hard and soft water areas (left to right):

  • Amount of washing powder needed in a hard water area = 180ml (blue scoop and adjacent clear glass bottle)
  • Amount of washing powder in a naturally soft water area = 120 ml (middle bottle)
  • Amount of washing powder in completely softened water = just 25ml (bottle on the right-hand side)
Save money with softened water.