Read Our COVID-19 Update - 02/11/20

The government have announced a new national lockdown, to start with effect from Thursday 5th November 2020.

The government have also confirmed that trade businesses that work in customer homes may continue as long as they are COVID Secure, which Hydroworks has been throughout the pandemic.

Our team will continue to follow all strict social distancing guidelines, including sanitising and now the wearing of masks in customer homes where customers are present.

If we are working within your home, such as changing a filter or servicing a softener, or installing a new softener, we would ask that the area we are working be well ventilated.

The company policy is that we will sanitise our hands on arrival at your home, and on departure too.  If we touch surfaces within your home, we will inform you which surfaces we have touched, and we will sanitise those surfaces too with a light bleach solution before we leave.

Our salt was manufactured and stored on pallets more than 30 days ago, and will only have been touched by the member of our team who delivers it, and their hands will be sanitised.  We will deliver your salt to your home, and if safe to do so, will leave it in your desired location.  If you would prefer your salt to be left outside your home, then we will ascertain beforehand where your preferred safe point is.

Lastly, we will confirm with you that no one in your home is experiencing symptoms or self isolating when booking the appointment to come and see you, plus when confirming the appointment the day before, Daniel will also confirm that no one in your home is self isolating or experiencing symptoms at that time too.  

As a final precaution, when we are on our way to your home, the individual coming (Laurence, Alex or Pete) will also call you to confirm that not only are we experiencing no symptoms, but to ascertain that no circumstances in your own home has changed either.

We remain committed to the safety of our clients, and together we will get through this safely.

Any questions, please call Laurence on 07976 036101 or email the team on hello@hydroworks.co.uk


COVERING KENT, SUSSEX, EAST SURREY & SOUTH EAST LONDON

Useful Documents

Looking for information on something specific? Start here. If you can't find it, let us know and we will be sure to add it.

Price Lists

Quooker Price List

Taps, Tanks & Accessories

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3-Way Taps & Faucets

Choose from a selection of high quality 3-way taps, and drinking water faucets

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Outside Cabinets

Why not install your softener outside? - Our cabinets are well made, well insulated and space saving.

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Salt Delivery Prices

High Quality, Affordable, Local

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Softener Price List

Here you'll find out about the range of softeners we sell and our Rent to Buy programme.

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Important Information

Harveys Softened Water Washing Powder - The Science

Read the science behind Harvey softeners washing powder

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Bypass Your Softener

How to bypass your softener in an emergency.

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Installing A Softener

When we do an installation, we do a proper job. Here are just some of the things we need to consider.

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Drinking Soft Water

I wrote ths document several years ago for the industry which answers the question about drinking softened water

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Protecting your boiler and your home appliances

Sentinel X100 Inhibitor

Inhibitor for central heating systems filled with softened water

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Protect Your Boiler

Advice on Water Softeners

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Soft Water Corrosive?

Published by the European Water Treatment Association and the UK WTA, this document confirms that soft water will not damage your boiler

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Guarantees

Quooker Boiling Taps

They're okay with softened water

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Septic Tank

Softened Water Guarantee

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Dishwasher

Softened Water Guarantee

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Washing Machine

Softened Water Guarantee

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Boiler & Central Heating

Softened Water Guarantee

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Useful Resources

Installing a Hard Water Drinking Line

Great solution for getting hard water in

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Water Treatment for DUMMIES

Courtesy of the WQA - https://www.wqa.org/dummies

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Chalk Rivers Action Plan

Kent Habitat Action Plan

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Magic World of Water

A bit of history from 1933

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Drinking Water Inspectorate & Defre

Safe levels of sodium in drinking water

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Salt-Free Softeners

Do they work? We show you why they don't along with the evidence

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Eczema Results 2017

UK Clinical Trial

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Which Magazine: Calgon

Testing the claim: Do washing machines live longer with Calgon?

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Living With Softened Water

How to get the most out of your water softener

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MiniMax M2 VS. Harveys Crown

Is cheaper better?

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Certifications

Trading Standards Approved Certification

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Harvey Water Softeners

Service Training Certificate - Level 1 - Laurence Willis

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Data Protection Authority

We are regulated by the Information Commissioner's Office

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Pentair Authorised Dealer

Fleck & Autotrol Certified

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Harvey Water Softeners

Service Training Certificate - Level 2 - Laurence Willis

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Authorised Dealer

Harvey Water Softeners Dealer

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Authorised Dealer

EcoWater Premier Dealer

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Authorised Dealer

Kinetico Water Softeners

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Brochures

Doulton Ceramic Filter Comparison Table

Doulton Ceramic Filters Comparison table

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Surestop Remote Stopcocks

Surestop Remote Stopcocks

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TwinTec Cobalt S5 Water Softener

Twintec Cobalt S5 block salt softener

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Hague Water Softeners Range

Hague Water Softeners Range Brochure

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Direct Flow 800 Reverse Osmosis System

Direct Flow 800 Reverse Osmosis System Brochure

Download

Compact 75 Reverse Osmosis System

Compact 75 Reverse Osmosis System Brochure

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Hague Maximizer 7180 & 7380 Water Softener

Hague Maximizer 7180 and 7380 Water Softener Brochure

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Hague Maximizer 410 Water Softener

Hague Maximizer 410 Water Softener Brochure

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Minimax Innova Block Salt Softener Brochure

The Minimax Innova Brochure

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Minimax M3 Brochure

Minimax M3 brochure

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Ecowater Refiner

Ecowater Refner Brochure

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Ecowater Evolution Range

Ecowater Evolution Range

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Quooker Customer Brochure

Official Quooker Catalogue

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Quooker History Booklet

The invention of the boiling water tap...

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Minimax Major & Big Blue Brochure

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Meet our happy customers

We'll show you how their softeners were installed too!

Richard Cook - Herne Bay

Alison and Stuart Roberts - Herne Hill, Kent

Len Halsall - Eythorne, Kent

Meet Mavis... we're choosing the best Quooker for the home

Richard Cook - Herne Bay