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Read Our COVID-19 Update – May 2020

As of the 1st May 2021, our team are Lateral Flow testing for the symptoms of COVID twice a week, in order to keep our staff, customers and families safe.

Our team continues to follow all strict social distancing guidelines, including sanitising and now the wearing of masks in customer homes where customers are present and this is appropriate.

If we are working within your home, such as changing a filter or servicing a softener, or installing a new softener, we would ask that the area we are working be well ventilated.

The company policy is that we will sanitise our hands on arrival at your home, and on departure too. If we touch surfaces within your home, we will inform you which surfaces we have touched, and we will sanitise those surfaces too with a light bleach solution before we leave.

Our salt was manufactured and stored on pallets more than 30 days ago, and will only have been touched by the member of our team who delivers it, and their hands will be sanitised. We will deliver your salt to your home, and if safe to do so, will leave it in your desired location. If you would prefer your salt to be left outside your home, then we will ascertain beforehand where your preferred safe point is.

Lastly, we will confirm with you that no one in your home is experiencing symptoms or self isolating when booking the appointment to come and see you, plus when confirming the appointment the day before, Daniel will also confirm that no one in your home is self isolating or experiencing symptoms at that time too.

As a final precaution, when we are on our way to your home, the individual coming (Laurence, Alex, Paul or Pete) will also call you to confirm that not only are we experiencing no symptoms, but to ascertain that no circumstances in your own home has changed either.

We remain committed to the safety of our clients, and together we will get through this safely.

Any questions, please call Laurence on 07976 036101 or email the team on

Now Europe's Best-Selling Softener

If you're looking for a block salt softener, then look no further than the Minimax range. There are two non-electric, block salt manufacturers in the industry. One is American, and the other is British.​

If you happen to choose the American Kinetico block salt equivalent, do not be fooled by the hype of the new fancy grey cabinet or lovely marketing words they have come up with to describe old-fashioned technology – effectively putting a new spin on old things. The technology of the Kinetico Premier is considerably older, and you will have to compromise between high flow rates or high efficiency. You simply cannot have both.​

Plus, with the American block salt softener, you will use more water than you need to as the softener is designed for American water which is dirtier than our British mains water, so these softeners require a backwash at the end of the process. Many customers also find that the water they supply is not as soft, and this raises interesting points worth knowing about.​

The Minimax range is the most recent brand of the three to be developed off the Harvey production line, and all three of these brands will give you unrivalled efficiency and performance of all non-electric, block salt softeners.​

So how do you choose the right one for you? Well, choose the local family run business that you feel will give you the very best service.