View Our COVID-19 Update - 20/05/20

We continue to strive hard to protect our customers, and have strict procedures in place to ensure your safety.

In most circumstances, we are now able to carry out home visits for the purpose of servicing equipment, replacing filters, and delivering salt. We can also now visit your home to help you choose the right softener for your needs (a sales visit), and safely carry out installations as well.

The only exceptions are if someone is either shielding, self-isolating or has symptoms of Coronavirus within your home.

If you would like your salt delivered to you, when we arrive at your home we will place the salt outside the front of your home in the preferred location.

We can also now carry out free of charge health checks on your water softener once more.

If you should happen to have any questions, please do not hesitate to call or email me on

My very best
Laurence Willis
Managing Director


Knowledge Hub

The most comprehensive water softening library

Browse our extensive library of resources

What is the position on Kidney Stones and Hard or Softened Water?

Several studies have been conducted around the above question, but these appear contradictory.

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Choosing the right water softener for your home

When selecting a water softener for your home, how do you choose the right one?

In our view, it is incredibly important to choose your softener with tremendous care. If you select very well, this should be a decision you need only make once every 15 - 20 years, and if you're very lucky, your softener could last you much, much longer.

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Can softened water help eczema?

The clinical testing is now complete, there IS a link. Hard water could contribute to eczma

In this article we talk about the way in which hard and softened water can affect eczma.

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Can you safely drink softened water?

Yes, and it's even 'wholesome'

Worried about wether or not you can drink softened water? This article tackles the myths surrounding topics such as sodium levels and water drinking standards.

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How much salt will my softener use?

Discover how to reduce the amount of salt you will use...

Discover how to reduce the amount of salt you will use in your water softener.

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What are the benefits of softened water?

Make the water in your home an enjoyable, lasting experience

Curious of the benefits of softened water? From great effects on hair and skin to financial savings, this article will guide you through some of the day-to-day benefits of having a water softener.

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How damaging is hard water really?

Hardwater damages everything it touches...

In this article we cover exactly how hard water can affect your appliances in day-to-day use.

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Where does our hard water come from?

From rain water to stream water, our water collects hard water minerals

Where does our water come from? Here you can find step by step processes as to how hard water ends up in your home.

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What are the best energy saving devices?

What are the best energy saving devices? You may be surprised

What are the best energy saving devices for your home? From water softeners to solar panels.

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How quickly will a softener pay for itself?

How quickly can a water softener pay for itself?

Unsure wether an investment in a water softener is worth it? Here you can learn how your water softener can pay for itself in just 3 years of regular use.

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How to choose the best softener installer

With so many companies selling water softeners, here's how to choose the best one for you...

Here is our guide to ensuring you choose the right water softener installer for you.

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Can you put softened water into a boiler?

Protect your boiler: the common sense approach. Use softened water in your central heating system and enjoy the benefits.

Can you put soft water into boilers? Here we tackle the myths around boiler corrosion.

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What is chlorine contamination?

And how do you protect your water softener and your home from it?

What is chlorine contamination and what actions to take if you find yourself in this situation.

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How to bypass your water softener

How to bypass your water softener in an EMERGENCY

Wondering how to bypass your water softener? Here's an article that covers the fundamentals.

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Drinking water filter systems

For your home and your business

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Water softener comparisons

Comparison: How does the Minimax M3 compare to the Harveys HV4 or the TwinTec S4?

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Comparison: CROWN Block Salt Softener VS. Harvey's HV4, Minimax M3, Twintec S4

Comparing some top picks: CROWN Block Salt Softener, Harvey's HV4, Minimax M3, Twintec S4

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